FAQ
1. **What payment methods do you accept?**
- We accept various payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.
2. **How can I track my order?**
- After your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number on our website to track your shipment.
3. **What is your return policy?**
- You can return items within 30 days of receipt for a full refund or exchange, provided they are in their original condition. Please refer to our Returns page for more details.
4. **Do you ship internationally?**
- Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary based on your location.
5. **How long will it take to receive my order?**
- Delivery times vary depending on your location and the shipping method selected. Typically, orders are delivered within 5-7 business days for domestic shipping.
6. **What should I do if I receive a damaged item?**
- If you receive a damaged item, please contact our customer service within 48 hours with a description and photos of the damage, and we will assist you with a replacement or refund.
7. **Can I change or cancel my order after placing it?**
- If you need to change or cancel your order, please contact us as soon as possible. We can make changes as long as the order has not yet been processed.
8. **Do you offer discounts or promotions?**
- Yes, we regularly offer discounts and promotions. You can sign up for our newsletter to receive updates on special offers.
9. **How do I create an account?**
- To create an account, simply click on the "Sign Up" button on our website and fill in the required information. You will receive a confirmation email once your account is created.
10. **What if I forget my password?**
- If you forget your password, you can click on the "Forgot Password?" link on the login page to reset it. Follow the instructions in the email you receive to set a new password.